HOME HELP FEEDBACK SUBSCRIPTIONS ARCHIVE SEARCH TABLE OF CONTENTS		QUICK SEARCH:   [advanced] Author: Keyword(s): Year:  Vol:  Page:

This Article Full Text Full Text (PDF) Services Similar articles in this journal Similar articles in PubMed Alert me to new issues of the journal Download to citation manager PubMed PubMed Citation Articles by Hafen M Articles by Nelson SC Related Collections Communication Curriculum Structure Educational Approaches for Learning Mentoring Outcomes Assessment Practice Management Professional Development Assessment Skills, Knowledge and Professional Attributes Clinical Competence Public Perception Education Theory

Utilizing Filmed Authentic Student–Client Interactions as a Communication Teaching Tool

In the past decade, communication training within veterinary medical training programs has received extensive publicity. Now, training programs are utilizing large-group lecturing, small-group discussions, and simulated client programs to address the need for veterinarians to effectively communicate with their clients. This paper presents a communication training protocol utilized at Kansas State University. The principle focus of this protocol is utilizing filmed student interactions with authentic veterinary medical clients. All veterinary medical students are required to film two interactions with hospital clientele. After each filmed session, students attend feedback sessions where communication strengths and weaknesses are discussed. Specific communication goals are identified for future interactions. A detailed description of the protocol follows, with preliminary impressions from students and instructors noted. As a promising tool for teaching communication skills, future directions for filmed authentic interactions are discussed.

Key Words: film • student–client interactions • teaching tool • communication

AAVMC APPRECIATES THE SUPPORT OF OUR TWO PATRONS, HILL'S PET NUTRITION AND BAYER ANIMAL HEALTH, WHO IN COMBINATION ARE FULLY SUPPORTING THIS SITE.